1. Information We Collect

To provide our crypto staking services, we collect:

Personal Information

• Full name and contact details
• Email address and phone number

Financial Information

• Transaction history
• Staking positions and balances
• Investment preferences

2. How We Use Your Information

We use your information to:

• Verify your identity and prevent fraud
• Process your transactions and manage your investments
• Communicate about your account and platform updates
• Improve our services and user experience
• Comply with legal and regulatory requirements
• Provide customer support

3. Data Security

We protect your data through:

• Enterprise-grade encryption for data storage and transmission
• Regular security audits and penetration testing
• Multi-factor authentication
• Strict access controls and monitoring
• Regular backups and disaster recovery procedures

4. Data Sharing

We may share your information with:

• Financial institutions for processing transactions
• Identity verification service providers
• Regulatory authorities when required by law
• Service providers who assist our operations

We never sell your personal information to third parties.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion (subject to legal requirements)
• Opt-out of marketing communications
• Export your data in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session security
• Remember your preferences
• Analyze platform usage
• Improve user experience

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your information:

• As long as your account is active
• As required by law and regulations
• For legitimate business purposes

After this period, your data is securely deleted or anonymized.

8. International Data Transfers

When we transfer data internationally, we ensure:

• Compliance with applicable data protection laws
• Implementation of appropriate safeguards
• Protection of your rights and interests

9. Children's Privacy

Our services are not intended for users under 18 years old. We do not knowingly collect or maintain information from children.

10. Contact Us

For privacy-related inquiries:

Email: privacy@coinshaven.com

Our Data Protection Officer can be reached at dpo@coinshaven.com